Who We Are

Our website address is: https://thekurulus.com.
We are dedicated to providing high-quality food and herbal products, including Chutney, Majoon, Nuts & Honey, Peanut Butter, Pickle, Shilajit, and Talbina, exclusively for customers in Pakistan.

Information We Collect

When you interact with our website, we may collect:

  • Personal details (name, phone number, email, delivery address) for order processing.
  • Payment details (processed securely through third-party providers; we do not store your financial information).
  • Comments, reviews, or inquiries you share on our website.

How We Use Your Information

  • To process and deliver your orders across Pakistan.
  • To provide customer support and resolve inquiries.
  • To improve user experience, product listings, and website performance.
  • To comply with legal or security requirements.

Cookies

Our site may use cookies to improve browsing experience. These cookies store preferences such as login sessions and shopping cart details. You may disable cookies in your browser, but some features may not work properly.

Media Uploads

If you upload images (e.g., for reviews), please avoid adding embedded location data (EXIF GPS), as visitors may download and extract such data.

Data Sharing

We do not sell or rent your personal data.
However, your information may be shared with:

  • Delivery partners (for shipping your order).
  • Payment processors (for secure transactions).
  • Spam detection services (to prevent fraudulent activity).

Data Retention

  • Order-related data is retained for record-keeping and legal compliance.
  • Comments, reviews, and inquiries may be stored indefinitely.
  • Registered accounts (if available) may be managed, edited, or deleted by the user at any time.

Your Rights

You can request:

  • A copy of the personal data we hold about you.
  • Deletion of your personal information (except data we are legally required to keep).
  • Updates or corrections to your account details.

Delivery Policy

We currently deliver only within Pakistan. Orders outside Pakistan are not accepted. Delivery times may vary depending on your location and courier services.

Security of Your Data

We use secure systems to protect your personal information. However, no online transaction is 100% risk-free, so we recommend safeguarding your account details.

Contact Us

For questions regarding this Privacy Policy, please contact us at:
 support@thekurulus.com